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Wooting offers free shipping on all orders fulfilled and shipped by them. This offer applies to cart values that meet a certain minimum requirement. Customers can expect their orders to be delivered in a timely manner, with tracking information provided for their convenience.
What is Wooting's return policy?
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Wooting offers a 30-day return policy, allowing customers to return their purchase within 30 days of receipt for a refund or exchange. The product must be in its original condition and packaging, and customers are responsible for the return shipping costs. This policy gives customers the flexibility to make returns if they are not completely satisfied with their purchase.
What is the warranty on Wooting keyboards?
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Every Wooting keyboard comes with a minimum 2-year manufacturer's warranty, with the option to extend it up to 4 years from the date of shipment. This warranty covers any defects in materials or workmanship, providing customers with peace of mind and assurance of product quality.
What payment methods does Wooting accept?
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They accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All transactions are processed securely to ensure the safety of your personal and financial information.
How long will it take to receive my order after purchasing from Wooting?
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They aim to process and ship orders within 1-2 business days. Delivery times vary depending on your location, but most orders arrive within 3-5 business days within the EU and 7-14 business days internationally.
What should I do if I encounter an issue with my Wooting keyboard?
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If you experience any issues with your Wooting keyboard, please reach out to their customer service team at [email protected]. They are here to help troubleshoot and resolve any technical issues you may encounter.
How can I track my order from Wooting?
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Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.