Can I exchange an item instead of receiving a refund?
+
Puffin Plastics offers the option to exchange an item instead of receiving a refund. Customers can contact customer service to initiate an exchange for a different size, color, or style. However, the same return policy applies, and the exchanged item must also be sent back within seven days of receiving the original item.
Does the Puffin Plastics have a special low price guarantee?
+
In fact, the Puffin Plastics really has a low price guarantee for goods. This is what Puffin Plastics summarize according to the facts and the fluctuations of market playing time, which can help their customers, get the lowest price of goods. This kind of goods can benefit customers and make a small amount of money.
Do Puffin Plastics have too many requirements for payment methods?
+
In fact, the goods in the store have always been the most popular. Puffin Plastics don't ask too much about which payment method customers use when they pay. This will make the transaction between the Puffin Plastics and customers more likely to succeed. The Puffin Plastics has been working on the payment method of the transaction.
How long will it take to receive a refund for a returned item?
+
Once Puffin Plastics receives a returned item, it typically takes 5-7 business days for the refund to be processed. This time frame allows for the item to be inspected and for the refund to be issued. Customers should keep in mind that it may take additional time for the refund to appear on their bank or credit card statement.
What will the Puffin Plastics do with the wrong product?
+
The first thing to do after the switch receives the goods is to inform the Puffin Plastics of this message. Because the Puffin Plastics will give customers time to deal with this situation only 72 hours. After that, the Puffin Plastics won't be responsible. The specific solution will be discussed with customers.
How do Puffin Plastics sell gift cards?
+
The sale of gift cards in the Puffin Plastics is carried out by means of communication such as the Puffin Plastics's telephone. Customers can directly dial the phone number reserved by the Puffin Plastics to purchase gift cards. Of course, gift cards are exchanged in the same way.