Yes, Neewer.com offers international shipping to many countries worldwide. However, it's important to note that customs duties, taxes, and fees may apply depending on the destination country. Customers are responsible for any additional charges incurred during international shipping.
What is the return policy for items in original packaging?
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Products in their original packaging are eligible for a 45-day money-back guarantee.
What warranty do Neewer products come with?
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All Neewer products come with a 1-year warranty from the date of purchase. Orders placed on the Neewer website enjoy a 2-year warranty. This warranty covers product defects and provides replacements for defective products or parts.
How can I contact Neewer customer service?
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Customers can contact Neewer customer service by emailing support@Neewer .com or by calling their toll-free customer service number at 1-800-XXX-XXXX. Customer service representatives are available to assist with any inquiries or concerns regarding orders, products, or general assistance.
What are the available payment methods on Neewer.com?
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Neewer.com accepts various payment methods, including major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, customers can also use PayPal for a secure and convenient checkout experience.
Are there any discounts available on selected products?
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Yes, Neewer offers a 50% discount on selected products.
How can customers track their orders on Neewer.com?
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Customers can easily track their orders on Neewer.com by using the provided tracking number. Once the order is shipped, customers will receive an email with the tracking information. They can then visit the designated shipping carrier's website and enter the tracking number to get real-time updates on the shipment's progress.
How can I earn commissions through Neewer’s referral program?
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Customers can join the affiliate marketing program and earn up to 10% commission for each successful referral, creating a win-win collaboration opportunity!