What is the shipping process for orders from Icelandair's online store?
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Icelandair offers shipping to various destinations worldwide. Shipping costs and delivery times vary depending on the destination and the selected shipping method. Customers can view the available shipping options and costs during the checkout process.
Can I return an item purchased from Icelandair's online store?
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Icelandair accepts returns for unused and unopened items within a specified timeframe. Customers can initiate a return by contacting Icelandair's customer service and following the provided instructions. It's important to review Icelandair's return policy for specific details and conditions.
How do I contact customer service for assistance with my online purchase from Icelandair?
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Customers can contact Icelandair's customer service through the provided contact information on their website. This may include phone, email, or live chat support. Icelandair's customer service team is available to assist with any inquiries or issues related to online purchases.
What payment methods are accepted for online purchases from Icelandair?
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Icelandair's online store accepts various payment methods, including major credit cards and other secure online payment options. During the checkout process, customers can select their preferred payment method and securely complete their purchase.
Are there any additional fees or taxes associated with online purchases from Icelandair?
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Customers should be aware that additional fees or taxes, such as customs duties or import taxes, may apply to international orders. These fees are the responsibility of the customer and may vary depending on the destination country's regulations. It's recommended to review Icelandair's international shipping policies for more information.
How can I track my order from Icelandair's online store?
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Customers can track their orders by logging into their Icelandair account and accessing the "Order History" section. From there, they can view the status of their order and track their package using the provided tracking number.