Refunds are usually processed within 2-3 working days of your order being cancelled but please allow up to 5 working days before contacting them if you haven't received your refund from Fishpond. If you pay by credit card please allow a few days for the refund to show up on your credit card statement. If you pay by Paypal, your payment will be refunded through Paypal and Paypal will send you an email to notify you when the refund has been processed.
What is Fishpond's pre-order price guarantee?
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The pre-order's price can sometimes change between the time you purchase a product and the time it is released in Fishpond. They guarantee that if the price of your pre-order is cheaper at the time of its release, they will automatically update your order so that you can charge the lower price. If you find that the price of your pre-order has declined, there's no need to do anything. They process these daily and you will receive an email notification to inform you that your order has applied to the pre-order price guarantee. Please pay attention that if you have already paid for your order, a refund will be credited to your relevant account.
Why does the same book have a different price in Fishpond?
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Some books are published under the same ISBN number which is in more than one country in Fishpond. For instant a book might be published in the US and UK and Australia with the same ISBN number. Once the ISBN is the same the contents of the book are the same. However, the price that the publisher sets in different countries is sometimes different. For instant USA books are usually cheaper than UK books. Since they have supplied in different countries and the shipping times often differ customers are given the choice of choosing which version is best for them. They sometimes recommend choosing the cheapest copy. Nevertheless, if one is more expensive while it has a faster arrival time, and the customer needs the book currently the more expensive book could be chosen.
Where can I find Fishpond discount code?
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You're advised to have a browse through hotsdeal here to find all latest Fishpond discount codes as well as other offers, which can help you save about £20.09 a year.
How many discount codes can I use at a time?
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You can only use one discount code at a time, so you had better select the one with the biggest discount value for products in your cart. However, you can divide your products into several orders to make the biggest savings.
How often does Fishpond discount codes update?
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Fishpond has no standard schedules to update its discounts codes and offers, but don't worry, the staff of hotsdeal will collect its latest discounts and deals for you in the first place.