Customers often want to know about the delivery options and associated costs. The store offers nationwide delivery across the UK, with various shipping methods to accommodate different needs. Delivery costs may vary based on the order size and destination, but the store strives to keep shipping affordable. Customers can easily find shipping information during the checkout process, ensuring transparency and convenience.
Is there a return policy for purchased metals?
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Understanding the return policy is crucial for consumers. The online store has a customer-friendly return policy that allows for returns under specific conditions. If a customer receives a product that is damaged or not as described, they can initiate a return within a designated period. The store values customer satisfaction and aims to resolve issues promptly to ensure a positive shopping experience.
Is there a minimum order value for delivery?
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Many customers inquire about the minimum order value required for delivery. The online store is designed to cater to various needs, allowing consumers to place orders without a strict minimum value. This flexibility enables both small-scale projects and larger orders to be fulfilled, making it easier for customers to obtain the materials they need without worrying about minimum spending requirements.
What types of metals are available for purchase?
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Consumers are interested in the variety of metals offered by the online store. The store provides a wide selection of materials including steel, aluminium, copper, brass, and more. This extensive range ensures that customers can find the specific metal they need for their projects, whether for construction, crafting, or industrial applications. The store's commitment to quality and variety makes it a go-to destination for metal supplies.
What is the cutting service, and how does it work?
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The cutting service is a valuable feature offered by the online store, allowing customers to request specific dimensions for their metal purchases. When placing an order, customers can specify the sizes they require, and the store will cut the materials to those specifications. This service saves time and effort for consumers who may not have the tools or expertise to cut the metals themselves, ensuring they receive exactly what they need for their projects.
Are there any discounts or promotions available?
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Consumers frequently inquire about discounts and promotions. The online store offers a 10% discount on orders over £100, making it an attractive option for bulk purchases. This promotion allows customers to save money while acquiring the metals they need. Additionally, the store occasionally runs special promotions, so customers are encouraged to check the website regularly to stay informed about the latest offers and discounts.